data-cloud-lead

In this role, you will:

• Design & Implementation: Lead the design and implementation of scalable, secure, and high-performance Salesforce Data Cloud solutions, including data ingestion, unification, segmentation, activation, and identity resolution strategies.

• Data Strategy: Define and implement comprehensive data strategies for customer data, ensuring data quality, governance, privacy (e.g., GDPR, CCPA), and compliance within the Salesforce Data Cloud environment.

• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices are followed for data modeling, integration patterns, and solution deployment.

• Stakeholder Collaboration: Work closely with marketing, sales, service, IT, and other business stakeholders to understand their data needs, translate them into technical requirements, and deliver solutions that drive business value.

• Integration Expertise: Design and oversee the integration of Salesforce Data Cloud with various internal and external systems (e.g., CRM, marketing automation, data warehouses, external data sources).

• Activation Expertise: Design and oversee the integration of Salesforce Data Cloud activations into various systems such as Marketing Cloud and Agentforce

• Optimization & Performance: Continuously monitor, optimize, and enhance the performance and efficiency of the Salesforce Data Cloud instance.

• Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, data flows, and design specifications.

• Stay Current: Keep abreast of the latest Salesforce Data Cloud features, industry trends, and best practices in customer data management and privacy.

In this role, you will have have:

• 6 years of experience in Salesforce data and analytics consulting

• 2+ years of hands-on experience specifically with Salesforce Data Cloud (formerly CDP)

• 6+ years of Enterprise Data Warehouse Design and Implementation experience on Cloud

• Data Modeling experience with both relational and non-relational database designs

• Working knowledge of enterprise cloud storage infrastructure, data replication, and data integration middleware technologies

• Proven experience cultivating strong, long-lasting relationships with clients to include proactively identifying and addressing client needs, exceeding expectations, and fostering a high level of client satisfaction

• Familiarity with the broader Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud) and how Data Cloud integrates

• Familiarity with Salesforce’s canonical data model and how typical enterprise data aligns to it