sales-ops-manager

This role is a mix of strategy, analysis, and program execution.You will:

Salesforce product ownership

• Act as the product owner for Salesforce for the sales organization.

• Translate business needs into clear technical requirements and work closely with developers / admins to design, prioritize, and deliver enhancements.

• Define and maintain standards for how Salesforce is used by sales.

Data, reporting, and forecasting

• Build and maintain Salesforce reports and dashboards that support:

• Daily and weekly sales management and pipeline hygiene

• Forecasting and coverage analysis

• Quarterly and executive readouts

• Own the forecasting output: compile, validate, and summarize forecast data into clear, executive-ready readouts in partnership with sales leadership.

• Ensure data cleanliness by defining standards, monitoring data quality, and driving accountability with the sales team.

• Support annual planning and ad-hoc analysis with clear, compelling stories from data that help leaders understand what’s happening in the business and what to do about it.

Sales process and seller experience

• Partner with sales leadership and individual sellers to understand how the team actually works and where friction exists.

• Design and refine sales processes that are both effective and seller-friendly, from SDR → AE → Delivery handoff.

• Document processes and changes clearly and ensure they are easy to adopt.

• Continuously look for ways to simplify steps, reduce duplicate work, and make Salesforce and related tools feel like a help, not a burden.

Enablement and sales programs

• Coordinate sales enablement and communication to ensure the team stays aligned and informed.

• Ensure key sales content (decks, battlecards, one-pagers, playbooks) is organized, accessible, and used.

• Partner with marketing, delivery, and leadership to operationalize new offerings, campaigns, and GTM initiatives.

What you bring

• 5+ years of experience in Sales Operations, Revenue Operations, or a similar role supporting B2B sales teams.

• 2+ years of hands-on experience in the Salesforce ecosystem, including building reports and dashboards.

• Strong comfort working with data: slicing, segmenting, and interpreting trends to generate insights and recommendations.

• A genuine care for data cleanliness and an understanding of how good data underpins forecasting, analytics, and decision-making.

• Proven ability to empathize with salespeople and design processes, tools, and cadences that help them sell more effectively.

• Experience acting as a product owner or primary business stakeholder for Salesforce or similar GTM systems, translating business needs into technical requirements.

• Strong communication skills and executive presence: you can summarize complex information clearly, facilitate meetings, and influence without authority.

• High ownership mindset, comfort switching between tasks, and a bias toward action in a dynamic environment.